Standard Conditions of Sale: 

Guarantee: 

- All items have a six month guarantee from the date of invoice.

- The guarantee does not cover defects that are caused by misuse, incorrect installation, lack of cleaning and maintenance or negligence by the operator. 

- The guarantee includes the repair or replacement of defective parts. 

- Repairs can take between 3-10 business days. The guarantee does not cover any loss in business or income while being repaired.

- Items must be complete and packed in their original packaging to prevent transport damage.  

- Traveling and delivery charges are not covered. Exchanges will be on the customer’s account unless agreed otherwise. 

- The guarantee will expire if a client make any structural changes or use any spare parts that are not part of the original unit. 

- The guarantee will expire if any work or repairs are done by any other party than Delta Incubators. 

- If an item is defective when bought, it should be exchanged within seven days. No refunds will be made. 

- Only the original invoice will be accepted for claims and exchanges. 

 Returns: 

- If an item is defective when bought, it should be exchanged within seven days. 

- Items must be unused when returned. 

- Goods are not to be returned to us without our prior consent in writing. 

- We reserve the right to levy a charge of 15% (fifteen percent) of the invoiced value on goods accepted for return. 

- Items must be complete and packed in their original packaging. 

- Items must be accompanied by a copy of the original invoice. 

- Returns will only be allowed within seven calendar days after purchase. After that no refunds will be made. 

Payment: 

- Payments are made with cash, credit or debit cards or via Electronic Funds Transfers (EFT). 

- Payment needs to be made before any item can be dispatched. 

- Proof of payments to be sent to info@deltaincubators.co.za 

Ownership:

- All items will be the property of Delta Incubators until full payment is received.

Delivery: 

- Delivery will only take place once payment is received. 

- Delivery will take 1 - 4 business days. 

Product Pictures: 

- All pictures as seen on our website and official catalogues are for display purposes only and might differ slightly from the actual product. 

General: 

- Delta Incubators will not be held responsible for any damage caused to a person, building or other equipment due to misuse, incorrect installation, lack of cleaning and maintenance or negligence by the operator. 

- Delta Incubators will not be held responsible for any loss of income as a result of a defective product.